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Terms of service

Last updated 1 October 2026

A template for a small UK detailing business. Have your own terms checked by a qualified adviser before you publish them.

Requests and confirmed bookings

Sending the booking form is a request, not a booking. Your appointment is confirmed when Wharfe & Gloss replies with a date, an arrival window and a fixed price.

Cancelling or moving a booking

You can cancel or move any booking free of charge with 48 hours' notice. Correction & Ceramic bookings take a £100 deposit to hold two days; it is refunded with 48 hours' notice and kept otherwise.

Weather

Washes and valets go ahead in light rain under cover. Paint correction and ceramic coating need a dry day; if the forecast rules it out we will move your booking to the next free slot at no charge.

Payment

Payment is due by card or bank transfer when the work is finished. Prices are fixed when we confirm the booking and include travel within 15 miles of Wetherby.

Your car and your property

We take reasonable care and are insured for work on customers' vehicles and property. Please tell us before we start about any existing damage, resprays, wraps or aftermarket parts. We are not liable for faults that existed before the work.

Governing law

These terms are governed by the law of England and Wales.

Contact

Questions about these terms? Email [email protected] or call 0113 496 0582.