Privacy policy

Who we are

Wharfe & Gloss (Callum & Nadia Hirst), Wetherby, West Yorkshire, is the controller of the personal data you send us. Contact: [email protected], 0113 496 0582.

What we collect

When you send the booking form we receive:

• your name, phone number and/or email address
• your postcode, so we can check you are within our area
• your car's make, model and size, the package you want and your preferred day
• anything you add in the message box

Why, and on what basis

We use it only to reply to your request, arrange and carry out the work, and keep the records the law requires. The legal basis is taking steps at your request before entering into a contract, and then performing that contract.

Who else handles it

The form is delivered to our inbox by Web3Forms, and the website is hosted by Cloudflare. Neither may use your data for its own purposes. We never sell or share it for marketing.

How long we keep it

Requests that don't become a booking are deleted after six months. Records of completed work are kept for six years for tax purposes, then deleted.

Your rights

You can ask to see, correct or delete your data, or object to how we use it, by emailing us. If you are unhappy with our answer you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This site sets no cookies and uses no tracking.